FAQ - General

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How can I cancel my order?

If you decide to cancel your order, you are advised to do it within 24 hours of placing the order or before your order is shipped from our warehouse - whichever is earlier. With time zone differences, we cannot guarantee we will be able to cancel your order but we will make every effort to process that request. Once cancelled, please allow 5-7 working days for us to process the refund back to the original form of payment if available.

Please read our complete cancellation policy here and submit your request right underneath the policy.

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