FAQ - Order

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How do I check the status of my order / track my order?

You can check the status of your order by

1. Sign in, then go to 'My account > Order history' and then clicking the order # and then clicking the appropriate tracking link.

2. Simply click here TRACK MY ORDER and enter your email address (that you used for purchasing the order) and the order number in digits, ex: 123456, and the app would display the order status.

3. You can also click the TRACK NOW options in the 'shipping confirmation' email you received. If you haven't received an email yet, most likely your order/package has not shipped yet.

4. If none of the above work, just contact us via email and we will check in the system and get back to you with your order status.


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