FAQ - Returns

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I have been refunded for my items but not my delivery charge?

Delivery/Shipping charges are paid to the shipping carrier and are Non-Refundable as they did their job of delivering the merchandise. So if you requested a return for any reason other than a incorrect item/defective item delivery, we are unable to compensate for the shipping. It the item is defective or incorrect, which is a fault of ours, we shall take responsibility and gladly refund (if thats what you choose) the cost of the product as well as shipping.

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