Published on 05 Oct 2013 - Updated on 20 Jan 2023
Cash on Delivery Policy - Now in INDIA!
Good News - We are now able to offer COD - Cash On Delivery for all types of sex toys for men & women, lingerie, adult and sexual wellness products in India.
This is a 100% RISK-FREE COD option. We take responsibility of International shipping + Imports + Customs Clearance in India so your order arrives at your door, without you having to worry about anything. Just make the COD payment and relax, we take it from there
Note: This is for the 1st time in India that a US based company, IMbesharam.com, is able to offer COD service to its customers in India. It is for our years of experience and deep relationships with DHL, UPS & Fedex as well as courier companies in India like BlueDart, Delhivery, that we are able to deliver this unique facility to place your order with IMbesharam.com on COD (Cash on Delivery).
This is however an expensive option when compared to payment upfront, because this process does increase your order value by 10% which is to cover the COD Fees. The COD fees of 10% is due upon placing your order (checkout) and is due to the complexities of the cross border imports & shipping costs which are collected by DHL/UPS/Fedex/Delhivery to facilitate this International COD service.
To eliminate the risks of fraudulent COD orders and to avoid being billed these fees for NON serious customer orders, we collect these fees upfront at time of submitting your order. This is an ABSOLUTE necessity is to authenticate you are a serious customer and to filter out false orders + two way shipping charges that we get billed for false returns. Incase you have selected a faster/upgraded shipping option, those shipping charges are due upfront along with COD fees as well.
For a brief video explaining our COD Policy, please click here.
How much does it cost?
The COD fees are calculated at 10% of the order value and due at time of placing the order.
For Example: If the total of your order in the shopping cart is Rs2000, the COD fees will be Rs.200 in addition to your order, and increases your order total to Rs.2200. Of this grand total we you will pay Rs.200 (10% of Rs2000) at time of placing your order on IMBesharam.com, using any of the payment options including Debit & Credit Cards, UPI, PayTM, Net banking, EMI and many others. After we receive your order and the COD fees, we go ahead and process your order. Once shipped, you will get a shipping confirmation email with details of your order so you can expect to receive it and keep the value of the order Rs.2000 ready to be paid to courier person upon delivery/pickup (which is the total of your original order) as final payment towards your order.
For placing a COD Order:
(Note: The minimum value of your order has to be Rs.500 and the maximum value is Rs.49,999 (exclusive of shipping charges))
- Add products to cart > proceed to checkout > enter your details > select shipping option > on payment page, select COD as payment option.
- The order will automatically update to include 10% COD fees. Click on PAY NOW and submit your order > you will be redirected to the payment gateway where the 10% COD fees will be due. Currently we offer paying for a COD fee via UPI payment option only.
- Once you select the UPI COD payment option, you will find the QR code to make the payment. Please pay the fees and select the option that confirms you have made the payment. After you make the COD fees payment you are done. You will be directed to an Order CONFIRMATION page, and you will get an order confirmation email.
- Post you receive the order confirmation email, please send us a screenshot of the payment made and our team will verify the payment and process your order in 24-48 hours, and prepare your order to ship out, in a discreet white box with NO mention of the contents inside.
- You will get a shipping confirmation email (usually in 2-5 biz days) when the order leaves our India/US warehouse, along with tracking information to track your order.
- When the order arrives in your city, the courier service will contact you on your mobile phone to schedule a delivery time so you can be prepared and receive/collect your package by paying the balance amount in cash (order total only).
- After you have paid the balance, your order is considered paid in full and complete. That's all folks!
If you need to reach us during any stage of this process, please do so by contacting us via LIVE CHAT, Email or requesting a CALL BACK between the hours of 10 AM and 7 PM IST on all working days Monday to Friday.
