FAQ - Order

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Why is the price higher in India than in USA or UK/Europe?

The reason is clear. Complex & Expensive Import & International Shipping.

The landed price of an adult product in India is about 2-3x the cost in USA or UK/Europe is because it includes the cost of International Shipping + cost of Imports to India which is not only very expensive, but also very complex. The Import costs include customs duties that are extremely high (about 105% of cost price to include import duties, GST, taxes and various fees) + we also pay to custom brokers who are experienced with Custom Laws and process the imports in the most legal way possible. So by the time a product that was costing $100 in US lands in India, our landed price in India warehouse is usually $250-$300 to include all above costs.

Thereafter we incur costs of delivering the order to your door, which includes domestic courier shipping, discreet packaging, warehouse charges and a bare minimum business markup of 20% to pay for our administrative costs and operations team.

The sum total of these costs end up making the product appear 2-3x more expensive than what is sold in USA/UK/Europe or other places where the costs of import and government regulations do not add up to the cost of the product. The commodity we import is termed a specialized product and the high import costs add up to the cost price thus the cost of purchasing it in India is usually 2-3x more than it is in USA or UK/Europe.

We are aware that some online shops may claim they ship worldwide including India, but we do not recommend purchasing from any sites unless they GUARANTEE complete custom clearance and 100% delivery to you. We have seen many customers take this risk, and had their orders confiscated at Customs in India and they ended up receiving show-cause notices from the department and asked to show up to explain why they imported a ‘prohibited’ obscene product in India. The seller under these circumstances have been said to fold hands and unable to assist with clearance or refunds, since they claim they have already shipped the consignment and they are relieved of their responsibilities.

Click here for the video explanation.

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