Cash on Delivery *COD* Policy

Updated COD Policy (May 2024) - Now NO FEES!!!

Good News - We have recently upgraded our logistics as a result we are able to offer No FEES +100% RISK-FREE COD as a payment option. Thats Great News Actually!
Context of Fees: We take responsibility of International Shipping as well as India Customs Clearance so your order arrives to you timely and discreetly while we take care of everything in the backend. Due to the complexities of the cross border imports, this COD service incurred additional charges (paid to DHL and BlueDart respectively for International COD facility). Earlier these fees were being collected from customers, but post May 2024 we have been able to re-negotiate and now we will absorb the fees ourselves so you do not have to pay for it.

However to eliminate the risks of fraudulent COD orders, we will continue to collect upfront partial payment of your order, which will be 10% of your order value after discounts, before we can process your order. Incase you have selected a upgraded shipping option, those shipping charges are due upfront as well.

What is PARTIAL PAYMENT?

The Partial Payment is 10% of the order value, after discounts + shipping charges if any, and it is due at time of placing the order.

For Example: If the order total after discounts is Rs.2000, you will be asked to pay Rs200 (10%) at time of placing the order and the balance Rs1800 will be due at time of delivery. The Partial Payment NEEDS to be collected at time of placing your order and can be paid via the UPI method (details in the checkout) Once we get this payment, we are able to process and ship out your order. Upon delivery of your order (or pickup at your local courier office) you will be informed by a courier service manager to have the balance of Rs.1800 ready which you have to pay to accept the delivery of the order. Thats it.

    If you need to reach us during any stage of this process, please do so by contacting us via LIVE CHAT, Email or requesting a CALL BACK between the hours of 10AM and 7PM IST.

    Note: COD is only available for order value upto Rs. 49,000. For orders >Rs49,000 we will have to collect excess via pre-payment and then ship COD for value Rs49k and under.