Customer Services

We offer a 24 hour Cancellation Policy to cancel any orders you placed with us, subject to the following terms and conditions which are NON NEGOTIABLE: 1. Within 24 Hours...

We offer a Standard 15 days Return Period to return any adult product or toy purchased on IMBesharam.com subject to the following terms & conditions of our RETURN POLICY. Upon...

You initiate the return request on imbesharam.com/returns after having read the return policy and guidelines. While you wait for the RMA#, fill the return checklist and have your package ready.

Upon receipt of the return request, visual inspection of products and conformation to return policy, we email you the RMA# and schedule for the return package to be picked up...

After clearing customs the package arrives at our US center, goes through a physical inspection and gets sent back to the supplier. Returns Dept processes the refund / ships your...

By now you should have received the replacement in courier / refund back to your card, depending on the type of return option selected. At this stage we consider the...

We offer a Standard 15 days Return Period to return any on Lubes/Gels/Creams/Sprays/Pills purchased on IMBesharam.com subject to the following conditions of our RETURN POLICY. If you wish to return...

We offer a Standard 15 days Return Period to return any Lingerie/Apparel purchased on IMBesharam.com subject to the following conditions of our RETURN POLICY. #1 If you intended to keep the...

We offer a 15 Days Limited Warranty Policy, that covers any purchase made on IMbesharam.com. Please read the policy in details: In very rare cases, if the product you received...

If your return request meets the criterion above, and you have double checked if it also complies by the requirements and restrictions mentioned in each option, you can now proceed...